Last Updated: January 15, 2025

1. Overview

These Terms of Service (“Terms”) are a legal agreement between you and DLH VCSG LLC (“DLH VCSG LLC,” “we,” “us,” or “our”) and govern your access to and use of our website, services, communications, and any related digital features (collectively, the “Platform”).

By accessing or using our Platform, you agree to abide by these Terms. If you do not agree, please do not use the Platform. You must be at least 18 years old to use our services.

We reserve the right to modify these Terms and the features of the Platform at any time. Any updates will be effective once posted. Your continued use after any changes means you accept those changes.

Our Privacy Policy explains how we handle your personal data and is incorporated into these Terms. If there is a conflict between the Privacy Policy and these Terms, these Terms will apply.

2. Services

DLH VCSG LLC offers a variety of business consulting services, including but not limited to credit repair strategy, funding preparation, and educational content. All services offered through the Platform are subject to these Terms and any service-specific terms we may provide.

We reserve the right to:

Update or remove services at any time.

Add new features that may change the way existing services operate.

Discontinue or modify parts of the Platform as needed.

By using our services, you acknowledge that your purchase is not dependent on future updates or enhancements.

3. Intellectual Property

All content on our Platform—including text, graphics, videos, logos, designs, and other materials—is the intellectual property of DLH VCSG LLC or its licensors. You may not use, reproduce, or distribute any of our content without our prior written permission.

Our name and logo are trademarks of DLH VCSG LLC and may not be used without our express written consent. Mention of third-party names or logos does not imply endorsement.

4. License and Restrictions

We grant you a limited, non-transferable, non-exclusive, and revocable license to use the Platform for personal or business purposes in accordance with these Terms.

You agree not to:

Use the Platform for unlawful purposes,

Upload harmful or malicious content,

Attempt to gain unauthorized access to our systems,

Interfere with the experience of other users,

Use bots, spiders, or other scraping technology,

Impersonate DLH VCSG LLC or another person, or

Send unsolicited promotions or spam.

Violation of these terms may result in account termination.

5. Customer Responsibilities

By using our Platform:

You represent that all information you provide is accurate.

You’re responsible for any activity under your account.

You will comply with all applicable laws.

You have the legal right to share any client data with us.

You will ensure your clients (if any) comply with these Terms.

DLH VCSG LLC provides services to you directly—not to your end clients..

6. Communications Features

If you use any communication tools on the Platform (email, SMS, calls), you are solely responsible for compliance with laws such as the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

DLH VCSG LLC is not liable for any misuse of our communication tools. You are the sender, controller, and content creator of any outbound communications.

7. Payments

If you purchase services through our Platform:

You agree to pay all applicable fees.

You authorize DLH VCSG LLC to charge your payment method on file.

Subscription and one-time fees are non-refundable.

You are responsible for applicable taxes and surcharges.

All fees are clearly listed at checkout and in your agreement.

If your payment fails, your access to services may be suspended.

No refunds will be issued unless required by law or explicitly stated in writing.

8. Resale Policy

Unless expressly authorized in writing, you may not resell any services or content offered by DLH VCSG LLC. If resale is permitted:

You must adhere to our minimum pricing policy.

You may not claim to represent DLH VCSG LLC.

You are solely responsible for all customer service to your clients.

You may not imply any formal partnership or endorsement.

We reserve the right to terminate reseller privileges at any time.

9. Data Usage

We reserve the right to restrict or limit access if your data usage is excessive or disrupts our Platform. Higher-tier service plans may accommodate increased usage.

10. Training Content

DLH VCSG LLC may offer training or educational materials. These are for informational purposes only and are provided as-is, with no guarantee of specific outcomes. You are solely responsible for how you apply what you learn.

11. Data Storage and Account Termination

We may delete or deactivate accounts that:

Are inactive for more than 12 months,

Violate these Terms, or

Have unpaid balances.

We are not responsible for any data lost due to account termination or system errors.

12. Account Registration

You agree to provide accurate and up-to-date information during registration. You may not share your login credentials. If we suspect misuse, we may disable your account.

13. Login Credentials

Keep your login secure. You are responsible for all activity under your credentials. Notify us immediately at [email protected] if you suspect unauthorized access.

14. User Contributions

If you submit content (testimonials, feedback, case studies), you grant DLH VCSG LLC permission to use it for business, marketing, or legal purposes, unless otherwise agreed in writing.

15. Contact Information

If you have any questions about these Terms, please contact:

DLH VCSG LLC

Email: [email protected]

Phone: 770-215-2156
Phone: 770-800-8321

Website: www.dlhconsults.com