Privacy policy

Privacy Policy for DLH CONSULTS
Effective Date: August 1, 2019

This Privacy Policy explains how DLH CONSULTS ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit or use our website dlhconsults.com or interact with our services. We are committed to protecting your privacy and ensuring that your personal information is handled with transparency, integrity, and respect.

Unless otherwise noted, this Privacy Policy applies to all users of our website and services, including any web pages, features, or content we operate (collectively, the “Site”) or related third-party applications.

We encourage you to read this policy carefully. If you do not agree with our policies and practices, please do not use our Services. Your continued use of our Site and Services constitutes your consent to this Privacy Policy.

 
1. Information We Collect
1.1 Personal Information
To provide our services, we collect personal information from you when you apply for credit-related assistance, access funding options, or communicate with us. This may include:

Contact Information: Full name, email address, mailing address, and phone number
Government Identification: Driver’s license, state ID, social security number, passport
Business Details: EIN, LLC documents, ownership details, tax records, articles of incorporation
Financial Information: Bank statements, tax returns, profit & loss statements, and credit scores
Transaction Records: Details about your interactions and funding applications
Employment Details: Job title, business location, and business structure
Correspondence Data: Any information you provide via email, forms, chat, or surveys
1.2 Device & Usage Information
We collect data automatically through cookies, log files, and other tracking technologies, including:

Device and browser information
IP address
Geolocation data
Pages visited, links clicked, and time spent on our Site
Authentication data and user interactions
This information helps us enhance performance, detect fraud, and personalize your experience.

1.3 Third-Party Data
We may also collect information about you from other sources, including:

Credit Bureaus (with your consent)
Banking APIs like Plaid, Finicity, or Ocrolus
Public databases for identity verification
Marketing partners who may share information to improve your user experience
Analytics providers and advertising networks
 
2. How We Collect Your Information
We gather information through:

Forms submitted during the application process
Email, phone, or text communications
Uploaded documents for identity or credit verification
Cookies and web tracking technologies
Third-party integrations and service providers
When legally required, we’ll ask for your explicit consent. If you choose not to provide some information, certain services may be unavailable or limited.

 
3. How We Use Your Information
We may use your information for the following purposes:

To deliver services you request, including business credit and funding assistance
To verify identity and ensure regulatory compliance
To communicate with you regarding account updates or support
To improve our offerings through analytics and AI-powered tools
To personalize your experience and recommend tailored services
To prevent fraud, enforce our terms, and protect account security
To comply with legal obligations related to lending, consumer protection, and data security
To facilitate mergers, acquisitions, or fundraising events, if applicable
To anonymize and aggregate data for research and development
 
4. Sharing Your Information
We may share your data under the following circumstances:

With trusted funding partners and financial institutions to match you with services.
With verified service providers who help us operate our platform (e.g., cloud storage, email providers).
With legal authorities if required by law or subpoena.
With marketing affiliates, only when you opt in.
As part of a merger or acquisition, with proper notice.
With professional advisors for legal, audit, or compliance needs.
For behavioral advertising, we may share limited information with ad platforms (e.g., for retargeting ads).
Your data is never sold without your consent.